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For help being set up as a guarantor, please contact the clinic where your child received services and ask that "your patient record be linked to your child's guarantor account." To register as a guarantor or to switch the guarantor from one parent's MyHealth account to the other, please use this form( note: this only takes effect for future bills, not current or past bills). While both parents can have access to a child’s health information (please see Share Access to learn more), only one parent can be set up as the guarantor for a child’s account and can view the child's billing information.

You are not registered as the guarantor on the child’s account.There are a few reasons why you might not be seeing your child’s billing information:

Or you can enter in just the number of one of your current credit cards (we do not charge your card and we do not store this information).

Your answers to these questions have to match what is in the credit bureau’s records.

You can answer a random set of questions about your history.

Verification Using Your Credit History: There are 2 ways we can verify your identity using your credit history: Your MRN can be found in your MyHealth Activation Letter given to you by clinic staff during your visit with Stanford Health Care or at the top of your After Visit Summary report given to you during checkout of your clinic visit.

Your Stanford Health Care Medical Record Number (MRN).

The 15-digit activation code found in: your MyHealth Activation Letter given to you by staff during your visit or in your After Visit Summary report given to you during check-out of your clinic visit or in your Billing Statement.

Text Activation: Call 1-86 or, when visiting a clinic, ask a staff member to send a text message to your smartphone with the activation link that sets up your new account.Īccess Code Entry: If you have received a 15-digit activation code for MyHealth, then go the Activate MyHealth Account webpageand provide: